Refund Policy

Refund Policy

At Digitral, we are committed to providing high-quality digital products. Due to the nature of digital goods, all sales are final and non-refundable. However, we offer the following exceptions:

Eligibility for Refunds

Refunds may be issued in the following circumstances:

• The product purchased is defective or not as described
• Technical issues prevent you from accessing your purchase
• You experienced significant issues during the download process

Request Process

To request a refund, please contact our support team within 14 days of purchase with the following information:

• Your order number
• Description of the issue
• Screenshots or documentation of the problem

Non-Refundable Items

The following are not eligible for refunds:

• Digital products that have been downloaded
• Subscription fees for expired periods
• Custom or personalized products

Processing Time

Approved refunds will be processed within 5-10 business days. Refunds will be issued to the original payment method.